Bringing Mediation In-House Is Cost-Effective in More Ways Than One

Limited resources can inspire corporate legal departments to think creatively and invest in programs that save money, effectively utilize in-house counsel and improve customer service. Alternative dispute resolution, as opposed to litigation, is one way that a corporation can save money, says Chaton T. Turner, an assistant counsel in the University of Pittsburgh Medical Center's corporate legal department, which uses mediation to resolve certain disputes and grievances that patients have with the system.